Shipping policy

At Ello Media, we’re committed to getting your order to you quickly and safely.

🚚 Shipping Within the U.S.

• Processing Time: Orders are processed within 1–2 business days.

• Shipping Time: Standard shipping typically takes 3–7 business days, depending on your location.

• Shipping From: All orders ship from Los Angeles, California.

📦 Free Shipping

• Enjoy FREE standard shipping on all U.S. orders over $60.

• Orders under $60 will have a flat shipping fee, calculated at checkout.

📍 Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

❗️Shipping Delays

Please note: We are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout. We’ll do our best to help you if an issue arises.

📬 Questions?

If you have any questions about your shipment, feel free to contact us at:
📧 liendanni@gmail.com